Last updated: August 2026
1. Introduction
This Privacy Policy explains how NotOut ("we", "us", the "Platform") collects, uses, stores and protects information when you use notoutbd.site and register or play through your NotOut account. By using the Platform you agree to the collection and use of information as described here, alongside our Terms and Conditions.
2. Information We Collect
When you register and use your account, we collect information such as your name and contact details, your login credentials, your transaction history (deposits, withdrawals and bets), the payment methods you use, and identity verification documents you submit for KYC checks. We also collect basic technical information, such as device and browser details, when you access the Platform.
3. How We Use Your Information
We use your information to operate your account, process deposits and withdrawals, verify your identity, provide customer support through WhatsApp, Telegram and email, communicate updates and promotions, and meet our obligations under our Curaçao eGaming licence. We do not use your information for purposes unrelated to operating and securing the Platform.
4. Payment and Financial Information
When you deposit or withdraw through bKash, Nagad, Rocket, Upay, card payment, or USDT/BTC crypto, the relevant transaction details are processed to complete that payment and to maintain your account and transaction history. NotOut does not charge fees on deposits or withdrawals; we do not store full card numbers ourselves and rely on our payment partners' secure processing for card transactions.
5. Identity Verification (KYC) Data
Deposits and withdrawals above a certain amount require identity verification: a government-issued photo ID and a selfie. This section is a placeholder: the exact verification threshold is not published on the site and should be confirmed with NotOut support. KYC documents are used only to confirm your identity and are handled with the same security protections described below, and are never shared with third parties beyond what is required to complete that verification.
6. Data Security
We protect account and payment data with SSL-256 encryption, and player funds are held in segregated accounts, ring-fenced from NotOut's operating funds. The Platform is independently GLI-audited on a quarterly basis. While we take these precautions seriously, no method of transmission or storage is completely secure, and we encourage you to keep your own login details and device secure as well.
7. Sharing of Your Information
We do not share your account information with third parties, other than the payment providers needed to process your deposits and withdrawals, service providers who help us operate the Platform under confidentiality obligations, and situations where disclosure is required by law or by our licensing authority. We do not sell your personal information.
8. Cookies and Similar Technologies
The Platform uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the site is used so we can improve it. This section is a placeholder for a full cookie-category breakdown, which is not published on the site in itemised form at this time.
9. Data Retention
We retain account, transaction and verification records for as long as your account is active and for a period afterward as needed to meet our legal, regulatory and licensing obligations, and to resolve any disputes. This section is a placeholder: specific retention periods are not published on the site.
10. Your Choices
You can review and update your account details from your profile, and you can contact support to ask about the information we hold on your account. If you wish to close your account or have a question about your data, reach out through WhatsApp, Telegram, or email at notoutbangladesh@gmail.com.
11. Age Restriction
NotOut is for adult players only (18+). We do not knowingly collect information from anyone under the legal age of majority. Accounts found to belong to a minor will be closed.
12. Changes to This Policy
We may update this Privacy Policy as our practices, products or legal obligations change. Continued use of the Platform after an update takes effect means you accept the revised policy. We recommend checking this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us on WhatsApp (fastest, average reply around 2 minutes), Telegram (@notoutbd), or by email at notoutbangladesh@gmail.com. Support is available 24/7 in Bangla or English.