Play responsibly. Gambling involves risk.

1. Our Commitment

NotOut wants betting and casino play to stay fun. As a Curaçao-licensed, GLI-audited platform, we provide tools and information to help you stay in control of your play, and we take player welfare seriously across our sportsbook and live casino products.

2. Age Restriction

NotOut is strictly for adults aged 18 and over. We do not knowingly allow anyone under the legal age of majority to register or play, and accounts found to belong to a minor are closed immediately.

3. Setting Deposit, Loss and Wager Limits

You can ask our support team to set deposit, loss or wagering limits on your account to help you manage your spending. This section is a placeholder: NotOut does not currently publish a self-service limits panel, so limits are set by contacting support via WhatsApp, Telegram or email.

4. Time-Outs and Cooling-Off Periods

If you feel you need a short break, you can request a temporary time-out on your account through support. This section is a placeholder: exact time-out durations are not published on the site and should be confirmed with NotOut support.

5. Self-Exclusion

If you need a longer break, you can request self-exclusion, which prevents you from logging in and playing for a period you choose. Contact our support team to start a self-exclusion request. This section is a placeholder: the exact self-exclusion process and minimum duration are not published on the site.

6. Recognizing the Signs of Problem Gambling

Warning signs can include chasing losses, spending more time or money than you intend, betting money needed for essentials, hiding your play from family or friends, or feeling anxious or irritable when you cannot play. If any of this sounds familiar, we encourage you to use the tools on this page and to reach out for support.

7. VIP Play and Responsible Gaming

Our VIP loyalty tiers (Bronze, Silver, Gold) reward consistent play with bonuses and cashback, but they are never a reason to bet beyond your means. If you find tier-chasing is affecting your budget, please use the limit and self-exclusion tools above or contact support.

8. Support Organizations

If you or someone you know is struggling with gambling, independent support is available, including local counselling services and international organisations such as GamCare and Gambling Therapy. We encourage you to seek support alongside using NotOut's own tools.

9. How to Get Help from NotOut

To set limits, request a time-out, self-exclude, or ask any question about responsible gaming, contact us on WhatsApp (fastest, average reply around 2 minutes), Telegram (@notoutbd), or by email at notoutbangladesh@gmail.com. Support is available 24/7 in Bangla or English.

10. Our Licensing Commitment

NotOut operates under a Curaçao eGaming Licence (No. 1668/JAZ) and is independently GLI-audited on a quarterly basis, with player funds held in segregated accounts. Responsible gaming is part of how we maintain that licence and protect our players.